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"Hire the best. Pay them fairly. Communicate frequently.
Provide challenges and rewards. Believe in them. Get out of
their way--
they'll knock your socks off."
Mary Ann Allison in "Managing Up,
Managing Down"
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12 Tips For New Managers and
Managers Who Want to Improve Results
The transition from individual contributor to Manager/Leader
is difficult because a whole new mindset is required. You must now
get work done through others, think from Big Picture
to detail rather than the other way around and become an expert
at delegation, which is a learned skill.
Below are some tips to help you recalibrate your thinking as you
go through the transition. If you have not worked with me before
you may want to take advantage of a free coaching session to discuss
how to apply these principles to your individual situation.
1. Title and Authority can be given but the willingness of others
to follow must be earned.
2. Authoritarian management no longer works because people are too
well informed and have many other choices. Under authoritarian management
the best people will leave, poor performers will sabotage and mediocre
performers will stop thinking and just follow the rules even if
the rules are getting poor results.
3. As a manager/leader your job is: To provide the VISION of where
the organization is going and why. To GET WORK DONE THROUGH OTHERS
and to REMOVE OBSTACLES so people can perform at the highest level
possible.
4. 80% of all problems are system problems not people problems.
5. Give people a vision, empower them to fulfill it and with guidance
they will.
6. A commitment to ongoing training for yourself and your employees
is one of the most cost-effective high productivity tools at your
disposal.
7. People resist what they do not help to create.
8. People are very smart. They will always figure out your agenda
because your actions speak louder than your words.
9. You get more of what you put your attention on. Be careful of
setting up unintended negative rewards.
10. Effective DELEGATION is a learned skill not one you were born
with.
11. Excellent communication skills are vital. Listening with the
intention to truly understand is one of your most powerful communication
tools.
12. Give up all assumptions about what people do or do not know,
will or will not do, should know or do, etc. Assumptions almost always
get poor, if not disastrous, results.
I recommend reading 7 Habits of Highly Effective People,
by Stephen Covey.
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Copyright (c)
2005, by Joan Bolmer, all rights reserved. Contact Joan Bolmer by e-mail
at joan@bolmer.com or telephone 281.293.8864. Website: http://www.bolmer.com.
Permission is granted to reproduce, copy or distribute this article so
long as this copyright notice and full information about contacting the
author is attached.
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