| Tips
for Managing ADD Employees
Employees with ADD (Attention Deficit Disorder)
are often high energy, well educated, bright, creative, intuitive,
sensitive, talkative and engaging people who do well in sales and
other professions requiring good networking, empathizing and influencing
skills. They can also be quiet and successful in structured or technical
positions that require hyper focus, creative problem solving, or
troubleshooting.
Because diagnosis of ADD is a fairly recent scientific development,
many adults don’t learn that they have ADD until their children
are diagnosed. Additionally, scientists have recently concluded
that ADD is an inherited brain-wiring trait—not a deficiency. People
with ADD tend to have more creative, right brain strengths than
linear, detail-oriented, left-brain strengths. As one of my bosses
used to say, people with ADD are “right brained people in a left
brained world”.
Employees with ADD may do very well in a job until they are moved
or promoted to a position that is unstructured, unsupervised or
undirected. In this new environment, they suddenly begin missing
deadlines, letting details fall through the cracks, and failing
to follow through with projects. Their paperwork becomes a chaotic
mess, and they feel overwhelmed and stressed.
There are several types of ADD, and can range from mild to sever;
some cases require medication to help the person stay calm and focused.
Regardless of severity, though, as a boss, you can help employees
with ADD to be more productive by using the tips below.
Since employees with ADD may be sensitive to pressure, asking them
to finish a specific task will work better than ordering them to
do it. Show respect and appreciation for their efforts and accomplishments.
They often over commit, so helping them to look at their current
work load and teaching them how to say no or negotiate priorities
will help them to stay on track and get the most important things
done.
Present information in an orderly way and clearly express the format
required and time table for expected results. Help them to break
down assignments into small steps.
People with ADD learn best by doing rather than by listening or
reading instructions. In training, “show and do” is most effective.
When assigning tasks, show a sample of how the end product should
look. Ask employees to review with you their action plan for getting
the task accomplished.
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